Privacy Policy

Effective Date: July 19, 2026

Guau Care LLC (“Guau Care,” “we,” “us,” or “our”) operates a mobile pet grooming service in Hialeah, Florida and the surrounding Miami-Dade area. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you visit our website, contact us, or book an appointment.

Information We Collect

We may collect the following types of information:

  • Contact information you provide, such as your name, phone number, email address, and service address, when you request a quote or book an appointment.
  • Pet information you provide, such as your pet’s name, breed, size, and any special care needs.
  • Communications you send us through WhatsApp, phone, email, or our website’s contact form.
  • Technical information collected automatically when you visit our website, such as your IP address, browser type, and pages viewed, which may be gathered through cookies or similar technologies.

How We Use Your Information

We use the information we collect to:

  • Schedule and confirm grooming appointments
  • Communicate with you about your booking, including reminders and updates
  • Respond to your questions or requests
  • Improve our services and website
  • Send occasional promotional messages, only if you have agreed to receive them

How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service providers who help us operate our business, such as scheduling or messaging platforms, including WhatsApp/Meta when you contact us through that channel.
  • Government authorities, if required by law.

We do not share your information with third parties for their own marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to understand how visitors use our site and to improve your browsing experience. You can control cookies through your browser settings; disabling them may affect some website features.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You may:

  • Ask us to update or correct your information.
  • Request that we delete your information, subject to any legal recordkeeping requirements.
  • Opt out of promotional messages at any time by replying “STOP” or letting us know directly.

To make a request, contact us using the information below.

Children’s Privacy

Our services are intended for adults booking pet grooming appointments. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. This Privacy Policy is governed by the laws of the State of Florida, USA.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Guau Care LLC
Phone / WhatsApp: (786) 935-2278
Email: REPLACE_WITH_CONTACT_EMAIL
Hialeah, FL